FAQ’s
Q: Are you offering any chocolate making classes/events?
Not at the moment. When we do begin offering classes again we will send out an email announcing it. Please make sure you are subscribed to our email newsletter, we call it the K-Dub Club!
Q: What locations do you have in Texas or across the U.S?
We have 3 permanent locations in the DFW area. For details like the location, store hours, and phone numbers of our shops, please check out our locations page here.
Q: Do I need to refrigerate my chocolates? How long are they good for?
We recommend storing your chocolates at room temperature (below 75 degrees Fahrenheit), out of direct sunlight. Most items will have their expiration date on the back (item’s shelf life varies) but generally they are as follows:
Bonbons & Candy Bars: 4 weeks
Caramels: 12 weeks
Molded Figures: 6 months
Carl, Lil' Carl, and Carla : 18 Months
Q: What do you offer that is sugar free?
We do not have any sugar free items at this time.
Q: What do you offer that is vegan?
We have one vegan option. Our 72% Grand Cru Dark Chocolate Bar.
Q: What products are Gluten Free?
We have quite a few gluten free products. You can filter by gluten free bonbons on our Build-A-Box page. Our gluten free chocolate bars are 72% Grand Cru, Dark Chocolate Almond, Coffee Hazelnut, and Very Berry Chocolate Bar. The Caramel Collection, Red Wine Collection, and Rose Collection are all gluten free.
Q: Do you offer any kind of discounts year round?
We offer a 5% off discount on your box of chocolates if you bring your box back in for a refill. You save us a box, we save you 5%! This offer is only available in our store locations. It is not offered online. We also offer a 10% off military discount with ID in store only.
Q: Do you offer any local delivery services?
Yes!
Q: Where is my order?
The date selected at checkout is the ship date. Ship date is the day the order leaves our facility. You will receive a tracking number at the email entered when it has shipped.